Microsoft CopilotFundamentals

What makes this course different?

Most AI courses focus on features and buttons. This one focuses on skills: how you think about AI, how you communicate with it, and how you use it consistently in your work. At the core is the TCRF framework: four building blocks that give you reliable, usable output.

• Your own work is central. You don’t practice with canned examples — you work with your own documents, emails, and tasks.
• Not a one-off workshop. Two sessions plus coaching, so the skills actually stick.
• Tool-independent. The principles work with Copilot, ChatGPT, Claude, and any other AI tool.

Setting up your AI work environment

AI knows nothing about your organization, your clients, or your workflows. By creating context documents (descriptions of your role, your team, and how you work) you give AI the information it needs to produce relevant output.

During the course you’ll set up a work environment with three folders: a Prompt Library with reusable prompts per task type, a Projects folder for project-specific information, and a My Context folder with documents about your role, your organization, and how you work. This structure means you never start from scratch — you build on what you already have.

From prompt to work habit

The course is deliberately spread over multiple weeks. Workshop 1 lays the foundation: how AI language models work, where they fail, and how you steer them with the four prompt building blocks. Between sessions you apply what you’ve learned in your own work. Workshop 2 builds on that with context documents and reusable prompts. The coaching session afterward checks whether your new routines are actually sticking.

The goal isn’t that you understand how prompting works. The goal is that your daily way of working changes. That takes the three skills every knowledge worker needs: breaking down tasks, making context explicit, and critically evaluating output.