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BNG Bank

300 bank employees AI-skilled in 4 months

How a bank for the public sector developed organization-wide AI skills with a rolling training calendar and parallel cohorts.

300 Employees trained
4 Months implementation
240 Foundation training completed
60 Advanced training
BNG Bank employees during Microsoft Copilot AI training
Finance sector
The challenge

How do you train 300+ bank employees without disrupting work?

BNG Bank, the bank for governments and institutions in the public sector, wanted to develop AI skills broadly across the organization. The challenge: how do you implement a training program for hundreds of employees while daily banking work continues?

With a diverse workforce, from financial analysts to client advisors, a one-size-fits-all approach wasn't an option. BNG Bank sought a scalable solution with flexibility for individual schedules.

Our approach

Rolling training calendar

Instead of one large rollout, we chose a rolling calendar with weekly start dates. Employees sign up whenever it suits them.

Weekly start dates

No waiting time, get started when it fits

Groups of 12-15

Optimal group size for interaction and personal attention

Parallel cohorts

Multiple groups simultaneously for rapid scaling

Monthly capacity

Total capacity per month 150
Foundation training participants 90
Expert workshops per month 4

Throughout the month: AI literacy training via online platform

AI use case workshop at BNG Bank, post-its with documented applications
Deliverable

AI Readiness Report

During the workshops we collected hundreds of inputs from participants: what they struggle with, what they want to achieve, and where AI can help them. We process this into a report with concrete recommendations.

68% of participants struggled with AI or hadn't started yet

Based on 1,000+ participants

What we measure

  • › AI maturity level
  • › Barriers and challenges
  • › Workflows
  • › Confidence areas

What you receive

  • › Maturity snapshot
  • › Use case backlog
  • › Context roadmap
  • › Strategic recommendations
Insight

AI Team Maturity Dashboard

Per team we analyze the AI maturity level and identify 4 profiles: frontrunners, those struggling, and where the biggest gains can be made.

AI maturity dashboard BNG Bank, team profiles and adoption levels
Results

Measurable impact after 4 months

  • 240 employees completed foundation training
  • 60 employees completed advanced training
  • 50+ documented AI applications
  • Context documents for key roles
  • No disruption to daily work
  • Active AI usage 3 months after training
"Copilot Academy stands out through their fast, professional, and personal approach."
Lieselotte van der Meer, Lead Learning & Development at BNG Bank

Lieselotte van der Meer

Lead Learning & Development, BNG Bank

The approach in four parts

Rolling calendar

A new start date every week. Employees choose when to begin.

Parallel cohorts

Groups of 12-15 per session, without disrupting daily work.

AI Readiness Report

Hundreds of inputs processed into concrete recommendations and a use case backlog.

50+ Use cases

Documented AI applications directly applicable in the organization.

Want to train your entire organization?

Schedule a conversation and we'll discuss a training calendar that fits your organization.